The Curve Ball

Well, after 16 months, almost to the day, I'm out of work again. Sucks doesn't come close! I won't miss getting yelled at by pissed off customers who think they're entitled to treat the person on the phone like we're a piece of shit. I'll miss the friends I made. I worked with a great bunch of people. From a former CSR person, be nice to the person on the phone, even if you're pissed off... They'll help you if you give them a chance and it will go faster if you don't scream at them...